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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Herring

Karen Herring

July 10, 2026

5  out of  5
rating by Karen Herring
"On March 30, 2022, our home of 44 years caught on fire from a hot lawnmower in our garage. Thirteen fire trucks were engaged for hours during pre-tornatic winds to stop the fire. We watched as everything in the house and garage was gone. We were alive and we had the clothes we were wearing, but our representative, Leslie Kelley was there with us with a $1000.00 check to help restart our lives. She continually checked up on us making sure we had enough money with two more $1000.00 checks. We are awaiting our new home while living in a lovely fully furnished rented home State Farm has provided. In our disaster State Farm has been there for us, but the kindness, helpfulness and concern shown by Leslie Kelly is more than words of thankfulness can express."
We responded:
"I am so happy that I was able to be there to help you and Jim get back on your feet after this tragedy. Getting to know both you and Jim over the past few months has been a true blessing! I know it wont take y'all long to turn your new house into a HOME! We are so happy to have the Herring's to be apart of Leslie Kelly's State Farm Family and we can't thank you enough for your kind words :)"
Profile photo of Nancy Sullivan

Nancy Sullivan

July 7, 2026

5  out of  5
rating by Nancy Sullivan
"Thank you Leslie and the staff at State Farm for helping us with our new insurance policy. Your professionalism and kindness really shined through and made our move to this state flawless and easy. I highly recommend this company to anyone looking for insurance coverage."
We responded:
"Thank you so much, Nancy, for your thoughtful review! We truly appreciate you trusting Leslie Kelly State Farm to help with your insurance during such an exciting transition. We’re so glad our team could make your move to the area a smooth and stress-free experience. Your kind words about our professionalism and kindness mean the world to us. Welcome to the community, and thank you for recommending us! We’re always here whenever you need us. - Leslie"
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John Hunter

July 3, 2026

5  out of  5
rating by John Hunter
"They are great they doesn’t hesitate answering questions and phone calls I really appreciate them"
We responded:
"Thank you so much for your kind review, John! We’re grateful for the opportunity to help with your insurance needs. Providing responsive service and being available to answer your questions is what we strive for every day. We truly appreciate your trust in our team and look forward to being here whenever you need us. Thank you for choosing Leslie Kelly State Farm! - Leslie"
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Kaylee Day

July 2, 2026

5  out of  5
rating by Kaylee Day
"Leslie was amazing she walked me through every step of the policy and explained it in a way that made sense to me! Incredibly helpful and sweet!"
We responded:
"Thank you so much, Kaylee, for your wonderful review! We’re so glad we could make the insurance process easy to understand and help you feel confident in your coverage. Taking the time to explain your options and answer your questions is something we truly value. Thank you for trusting Leslie Kelly State Farm with your vehicle insurance, we’re always here whenever you need us! - Leslie"
Profile photo of Jeremy W. Armstrong

Jeremy W. Armstrong

June 30, 2026

5  out of  5
rating by Jeremy W. Armstrong
"I am an attorney here in Phenix City who has been a State Farm customer for over 25 years. Ken Currie was my agent for many years and he and his staff were wonderful. Leslie picked up the touch after Ken’s retirement. She and her staff have equally done a wonderful job in handling my business and personal insurance needs. They all are very much appreciated by me."
We responded:
"Jeremy, thank you so much for your thoughtful review and for trusting State Farm with your business and personal insurance needs for more than 25 years. It truly means a lot to us. We’re honored to continue the level of service you experienced with Ken and his team, and we appreciate your kind words about our office. Building lasting relationships with customers like you is what we strive for every day. Thank you for your continued trust and support, we look forward to serving you for many years to come!- Leslie"
Profile photo of Deirdre Greer

Deirdre Greer

June 29, 2026

5  out of  5
rating by Deirdre Greer
"Leslie Kelly -State Farm Insurance goes above and beyond their duty to provide excellent customer service and quality, affordable insurance."
We responded:
"Thank you so much, Deirdre, for your thoughtful review! We truly appreciate your kind words and are honored by your trust. Our team is committed to providing exceptional customer service while helping our customers find quality coverage at an affordable price. Thank you for choosing Leslie Kelly State Farm to protect what matters most. We’re always here whenever you need us! - Leslie "
Profile photo of Carolyn Greene

Carolyn Greene

June 26, 2026

5  out of  5
rating by Carolyn Greene
"I hold Leslie Kelly State Farm Insurance in high regard. She has a wonderful staff. Emma and Harley are very responsive and answer all of my questions promptly and thoroughly. They consider the customer’s satisfaction a top priority every day. I enjoy doing business with this company."
We responded:
"Thank you, Carolyn, for taking the time to share your experience! I am grateful to have such a wonderful team that continues to go above and beyond for our customers. I am so glad that Emma was able to answer all your questions. We appreciate your business! If you ever need anything in the future, please give us a call. "
Profile photo of D Lowe

D Lowe

June 24, 2026

5  out of  5
rating by D Lowe
"It’s been a pleasure doing business with these lovely people here At State Farm. after years of not being able to obtain life insurance, I was able to finally obtain a twenty year term policy through them. My agent “Emma” at this location has always made sure I was able to do exactly what was needed to be done to alter my policy whenever I needed to. Being that I’m a truck driver and not always able to come directly into the office, she helped me through the process until it was completed via email to email. Their willingness to ensure that I was able to get what I needed, ensured that they will have a client for life."
We responded:
"Thank you so much for your thoughtful review, Dunstan! We’re honored that you chose our office to help you secure your life insurance policy after such a long journey. Emma truly cares about making the process as easy and convenient as possible, and we’re so glad she was able to assist you every step of the way, especially while you’re on the road. Your trust means the world to us, and we’re grateful for the opportunity to serve you. Thank you for being part of Leslie Kelly State Farm family, we look forward to being here for all your insurance needs for years to come! 🚛❤️🏡📄 - Leslie"
Profile photo of Monique Miliner

Monique Miliner

June 24, 2026

5  out of  5
rating by Monique Miliner
"I always have an amazing moment when I talk with someone on the phone, they really treats me as I’m family!!!!!"
We responded:
"Thank you, Monique, for your wonderful review! We love hearing that you feel like family when you call our office, that’s exactly the experience we strive to provide. Our team is committed to delivering friendly, personalized service and making every interaction a positive one. We truly appreciate your trust in us for your auto insurance needs and look forward to serving you for many years to come! ❤️🚗🏡 - Leslie"
Profile photo of Tabby Herron

Tabby Herron

June 24, 2026

5  out of  5
rating by Tabby Herron
"Leslie and her staff have always been friendly and very helpful every time I've needed anything. Their rates are the lowest I could find anywhere in phinex City so that's always a plus.
Anyone needing insurance for anything should definitely give them a try, they all are a delight to have business with."
We responded:
"Thank you so much, Tabby, for your kind words and recommendation! We’re thrilled to hear that you’ve had such positive experiences with our team. Providing friendly, helpful service and helping our customers find great value on their insurance is always our goal. We truly appreciate your trust in us and are grateful for the opportunity to serve your insurance needs. Thank you for being part of the Leslie Kelly State Farm family! 🚗🏡❤️- Leslie"
Profile photo of TINA FRANSEN

TINA FRANSEN

June 23, 2026

5  out of  5
rating by TINA FRANSEN
"I have been with this insurance company for over two years, and I couldn't be happier with the service I've received. Their team is always professional, friendly, and quick to respond whenever I have questions or need assistance. Communication is outstanding, and they truly take the time to make sure their customers understand their coverage and options.

It's rare to find a company that consistently provides such excellent customer service, but they have exceeded my expectations from day one. I highly recommend them to anyone looking for an insurance company that genuinely cares about its clients and provides dependable, reliable service.

Thank you for making insurance easy and stress-free!"
We responded:
"Thank you, Tina, for your kind words and for trusting Leslie Kelly State Farm with your insurance needs for the past two years! We truly appreciate your loyalty and are grateful for the opportunity to serve you. Providing professional, responsive service and helping our customers understand their coverage is something our team takes great pride in. Your recommendation means so much to us, and we’re honored to know we’ve helped make insurance easy and stress-free. Thank you for being part of Leslie Kelly State Farm family, we look forward to serving you for many years to come!- Leslie"
Profile photo of Kendra Torbert

Kendra Torbert

June 23, 2026

5  out of  5
rating by Kendra Torbert
"Go see Ms Leslie ! Great service! Prompt and efficient assistance!"
We responded:
"Thank you, Kendra, for your wonderful review! We truly appreciate your kind words and recommendation. Thank you for trusting Leslie Kelly State Farm with your auto and renters insurance needs. We’re grateful for the opportunity to serve you and look forward to being here whenever you need us! -Leslie"
Profile photo of Anna Brasher

Anna Brasher

June 23, 2026

5  out of  5
rating by Anna Brasher
"Leslie, Emma, and team are always kind and accommodating! I can be forgetful and needy, and they are always patient and helpful."
We responded:
"Thank you, Anna, for your sweet review! We truly appreciate your kind words. It’s always a pleasure helping you, and please know you are never a bother. Our team is committed to providing patient, friendly service, and we’re so glad that has been your experience. Thank you for trusting Leslie Kelly State Farm with your insurance needs. We appreciate you and look forward to serving you for years to come! - Leslie"
Profile photo of Patricia Parrish

Patricia Parrish

June 22, 2026

5  out of  5
rating by Patricia Parrish
"Leslie and Kaleigh did a great job. Saved me a lot of money over the company I had used for 35 years. Wish I had gone with them earlier."
We responded:
"Thank you, Patricia, for your wonderful review! We’re so glad Kaleigh and I were able to help you find the coverage you needed while saving you money. Hearing that you wish you had made the switch sooner means so much to us! We truly appreciate the opportunity to earn your business after 35 years with another company and are grateful for your trust. Thank you for choosing Leslie Kelly State Farm!- Leslie"
Profile photo of Angela Floyd

Angela Floyd

June 22, 2026

5  out of  5
rating by Angela Floyd
"State Farm is awesome. I have experienced excellent service with them for quite some time."
We responded:
"Thank you so much for your loyalty and for sharing your experience, Angela! We’re grateful for the opportunity to serve you and are thrilled to hear that you’ve consistently received excellent service from our team. Providing great value and taking care of our customers is what we strive for every day. Thank you for choosing Leslie Kelly State Farm, we look forward to helping you for many years to come! - Leslie"
Profile photo of YahShere Darling

YahShere Darling

June 22, 2026

5  out of  5
rating by YahShere Darling
"Great service! State Farm is the absolute best insurance company in America."
We responded:
"Thank you so much for your kind words, YahShere! We truly appreciate your support and are honored to be your insurance agency. Our team works hard to provide great service and help our customers protect what matters most. Thank you for choosing Leslie Kelly State Farm, we look forward to being here for you whenever you need us! - Leslie "
Profile photo of Gator Jones

Gator Jones

June 19, 2026

5  out of  5
rating by Gator Jones
"Excellent experience, Excellent customer service. Emma was a great help every step of the process answering all my questions and offering answers to questions to needs that were overlooked by me. Would highly recommend this team to anyone looking for insurance or looking to switch coverage!"
We responded:
"Thank you so much for sharing your experience with Leslie Kelly State Farm! Emma always provides top notch knowledge with our Auto and Home Insurance. Your recommendation means a lot to our team, and we look forward to servicing your insurance needs in the future! - Leslie"
Profile photo of Rose Johnson

Rose Johnson

June 17, 2026

5  out of  5
rating by Rose Johnson
"Wonderful service and experience getting my policies updated for my vehicles and home. Her suggestions are helpful and saved me a few dollars!"
We responded:
"Thank you so much, Rose, for your kind review! We’re thrilled to hear that you had a wonderful experience updating your auto and home policies with our team. Helping our customers find the right coverage while identifying opportunities to save is always our goal. We truly appreciate your trust in us and look forward to being here for all of your insurance needs for years to come! - Leslie"
Profile photo of Leslie Moffett

Leslie Moffett

June 16, 2026

4  out of  5
rating by Leslie Moffett
"I love State Farm. I have been with them for years and have never had an issue. They are always on point when I need something."
We responded:
"Thank you, Leslie, for your loyalty and for taking the time to leave us a review! We’re honored to have earned your trust over the years. Providing dependable service and being there when our customers need us most is what we strive for every day. We truly appreciate your support and look forward to serving you for many years to come!- Leslie "
Profile photo of Tonia H

Tonia H

June 16, 2026

5  out of  5
rating by Tonia H
"Leslie and her staff are excellent. Great rates and very professional service. Whenever I have a question about my policy limits, they take the time to explain everything clearly."
We responded:
"Thank you so much for your kind review, Tonia! We truly appreciate your trust in our team. Taking the time to help our customers understand their coverage and policy limits is something we take great pride in, because we believe informed customers are better protected. Thank you for recognizing our professionalism and service. We’re grateful to have you as part of the Leslie Kelly State Farm family and look forward to being here whenever you need us! - Leslie "
Profile photo of Tracey Prince

Tracey Prince

June 15, 2026

5  out of  5
rating by Tracey Prince
"Very attentive to our auto and home needs. Thorough and detailed explanation of our policies. Excellent following up on outstanding items. Very glad we switched!"
We responded:
"Thank you so much for your wonderful review, Tracey! We’re thrilled to hear that you’ve had a great experience with our team. Taking the time to thoroughly explain coverage, stay on top of follow-up items, and make sure your auto and home insurance needs are met is exactly the level of service we strive to provide. We’re honored that you chose to make the switch and are grateful for the opportunity to serve you. Welcome to the Leslie Kelly State Farm family! - Leslie "
Profile photo of Jessie Porter

Jessie Porter

June 11, 2026

5  out of  5
rating by Jessie Porter
"Very professional easy people to deal with! Love the ladies here! I can’t see myself going anywhere else for Insurance. These ladies are the best super nice"
We responded:
"Thanks a bunch for your lovely feedback! We really appreciate you and your business! It means a lot to us that you took the time out of your day to share your experience with our agency! The ladies here truly loved hearing your kind words and can't wait to help you again soon with your insurance needs. You are one of the best, Jessie! - Leslie"
Profile photo of Jake Canter

Jake Canter

June 10, 2026

5  out of  5
rating by Jake Canter
"I have always had a great experience with Leslie Kelly State Farm over the years. They always answer my questions clearly and the service is extremely fast. Highly recommended!"
We responded:
"Thank you, Jake, for your continued trust and support over the years! We truly appreciate your kind words. Providing clear answers and prompt service is something our team strives for every day, so it means a lot to know we’ve consistently met your expectations. Thank you for your recommendation and for being a valued part of our State Farm family! - Leslie "
Profile photo of Jessica Brome

Jessica Brome

June 10, 2026

5  out of  5
rating by Jessica Brome
"I talked to Emma today to ensure my new Subaru from Georgia to Alabama! She answered all of my questions, got me exactly what I asked for and made sure I was informed on everything their policies had to offer! Totally seamless and would definitely recommend if you are searching for a new insurance provider!"
We responded:
"Thank you so much for the wonderful review, Jessica! We’re thrilled to hear that Emma was able to make your transition from Georgia to Alabama smooth and stress-free. Taking the time to answer questions and ensure our customers understand their coverage is something we take great pride in. We appreciate your trust in our team and your recommendation. Congratulations on the new Subaru, and please don’t hesitate to reach out if we can help with anything in the future! - Leslie "
Profile photo of Amanda Bragg

Amanda Bragg

June 10, 2026

5  out of  5
rating by Amanda Bragg
"Great customer service."
We responded:
"Thank you for your review! We truly appreciate your kind words. Providing great customer service is always our goal, and we’re grateful for the opportunity to help with your insurance needs. Thank you for choosing Leslie Kelly State Farm! We look forward to serving you for years to come!- Leslie "