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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tori Endres

February 20, 2026

5  out of  5
rating by Tori Endres
"Always fast and friendly service and they try to look out for the best interest of the customers"
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Christen Higgins

February 20, 2026

5  out of  5
rating by Christen Higgins
"They tried to get me. Make me pay 200$. But no way. My insurance company handled it perfectly."
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Camo parrish vlogs

February 10, 2026

5  out of  5
rating by Camo parrish vlogs
"Kaleigh was extremely friendly and helpful. She looked over all of our policies for additional discounts and updates to be sure our current needs are met."
We responded:
"We really appreciate you taking the time to share your experience with us, Shane! Kaleigh takes great pride in making sure our customers feel taken care of and fully informed about their coverage. Thank you for allowing us to serve your home, auto and life insurance needs. We are grateful to have you with Leslie Kelly State Farm Agency! - Leslie"
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nick lacey

February 9, 2026

5  out of  5
rating by nick lacey
"Leslie and Harley makes dealing with insurance easy and a plesure to work with. If you are in the insurance market give them a call. Wonderful people"
We responded:
"Thank you so much, Nick, for your kind words! We have truly enjoyed getting to know you and look forward to serve your insurance needs for years to come! Welcome to the Leslie Kelly State Farm Agency Family. - Leslie"
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Rebecca Nance-Richey

February 3, 2026

5  out of  5
rating by Rebecca Nance-Richey
"Exceptional team with a customer-first approach. Kaleigh and Leslie were able to save me $650/yr! They are approachable, kind, professional, and really take the time to ensure you have the coverage you need. Highly recommend!"
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lucy souvannarath brown

January 27, 2026

5  out of  5
rating by lucy souvannarath brown
"I recently switched my insurance from Allstate Alex Quinney to Leslie Kelly State Farm after being treated very poorly in a difficult situation. After being a loyal customer for so long, I felt the way I was handled was unfair — so I decided it was time for a change.

I’m so glad I made the switch. Not only did I save $225 (going from about $500 down to $275), but the entire experience with Leslie’s team has been amazing. They truly made me feel welcomed, followed up consistently, and took the time to make sure my family and I have the best coverage at the best rate.

Their customer service has been outstanding, and I finally feel valued as a client. If you’re considering a change, I highly recommend The Leslie Kelley State Farm Agency — they made this process easy and stress free!"
We responded:
"Thank you so much, Lucy, for sharing your experience! I am thrilled to hear that my team has made you feel valued and well taken care of. Great service is our top priority! I am glad to know we achieved that for you and your family. We appreciate your business and look forward to servicing your insurance needs for years to come! Welcome to the Leslie Kelly State Farm family!- Leslie"
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Michelle East

January 21, 2026

5  out of  5
rating by Michelle East
"Emma was a great help to me and my family. She took the time to answer all my questions and concerns. She explained everything in details. She is a very sweet and caring person. She get a 10 in my book. Thanks Statefarm"
We responded:
"WOW a 10! Thank you so much Michelle for sharing your experience with us. It comes as no surprise that Emma was a great help to you. We are grateful to have you as a valued customer of Leslie Kelly State Farm! We look forward to meeting your insurance needs for many years to come. Please don't hesitate to reach out to our office if you have any questions or concerns.- Leslie"
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Allie&Mackensie Luster Williams

January 19, 2026

5  out of  5
rating by Allie&Mackensie Luster Williams
"The BEST!! Highly recommend! Always responsive and great to work with!"
We responded:
"Thank you so much for leaving us a 5 Star Google Review, Allie and Mackensie! I have truly appreciated your business over the years and look forward to serving your insurance needs for many more. We couldn't ask for better neighbors! If you need anything you know how to reach us. - Leslie"
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Karen Bartlett

January 16, 2026

5  out of  5
rating by Karen Bartlett
"Always friendly and available to me if needed"
We responded:
"Thank you, Karen, for taking the time to share your positive experience. I am so glad you feel that the warm welcome from our team and that we are always here to serve your insurance needs! I truly appreciate your business and support! If you ever need anything, you know where to reach us. - Leslei"
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Lisa Winston

January 14, 2026

5  out of  5
rating by Lisa Winston
"She is very kind. Patient and very interested in my situation. I get a personal reminder call. You can tell that she really cares"
We responded:
"Thank you so much, Lisa, for your kind words! Providing personal attention and thoughtful reminders is very important to us, and we're glad it made a positive difference in your experience. We truly appreciate your business and look forward to continuing to serve your insurance needs! - Leslie"
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Mallory Parrish

January 13, 2026

5  out of  5
rating by Mallory Parrish
"Kaleigh Parrish is always so awesome and helpful! She has such a positive attitude. She is always easy to talk to and she always listened attentively and were very understanding, making sure I felt heard the entire time. It was obvious they cared about providing good service. Overall, their friendly personality and professionalism makes the experience of being a customer a really pleasant one."
We responded:
"Thank you, Mallory, for taking the time to share your positive experience. We are incredibly lucky to have Kaleigh on her team, and she will be thrilled to hear your kind words. Thank you for being a valued customer with your auto and life insurance. It truly means the world to us to have your support. If you ever need anything, please don't hesitate to reach out.- Leslie"
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Jeff Stolpa

January 13, 2026

5  out of  5
rating by Jeff Stolpa
"Good things come to those who are patient. The closing if the Auburn offices and our transfer to Leslie Kelly State Farm kept us with you. I usually change auto insurance every three years. I almost left you all several times due to shady operations. In less than a month the improvements are amazing."
We responded:
"Thank you, Jeff, for your honest feedback and for sticking with us through the transition! We're glad to hear that the recent improvements have made a positive impact. Your patience and trust mean a lot to us, and we're committed to continuing to provide you with the reliable service you deserve. Please don't hesitate to reach out if you need anything, we’re here to help! - Leslie"
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Debbie Simmons

January 13, 2026

5  out of  5
rating by Debbie Simmons
"Leslie Kelly office just scheduled an appointment to go over all our insurance coverage. I have never had an agent make sure that we were covered the way we would want to be covered and ask us questions that we may not know to ask. We fixed some issues that were there from previous agent that I thought was correct. I give it to Leslie and her team for great customer service. Thank you for being there for the customers!!"
We responded:
"Thank you so much, Debbie, for taking the time to leave us a 5 STAR Google review! I'm thrilled to hear that Harley took the time to thoroughly review your coverage and address any concerns. Providing attentive, personalized service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your trust and look forward to continuing to support you and your insurance needs! - Leslie"
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Tony Jones

January 6, 2026

5  out of  5
rating by Tony Jones
"It was great an good customer service while I was in office"
We responded:
"Thank you so much for your kind words and 5-star rating, Tony! We're delighted to hear you had a great experience and appreciated our customer service while you were in the office. We look forward to welcoming you back soon!- Leslie"
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Jakia Mctyre

December 23, 2025

5  out of  5
rating by Jakia Mctyre
"I’ve been with State Farm for almost 10 years and have experienced nothing but the absolute best. Their service has always been reliable, professional, and helpful. I truly feel valued as a customer and would highly recommend them to anyone looking for great insurance support."
We responded:
"Thank you so much, Jakia, for your kind words and for being a valued customer for nearly 10 years! We're thrilled to hear that our service has consistently met your expectations and that you feel valued. Providing reliable, professional, and helpful support is our top priority, and your recommendation means the world to us. We look forward to continuing to serve you for many years to come! - Leslie"
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Michelle Wallace

December 23, 2025

5  out of  5
rating by Michelle Wallace
"I just want to same thank you so much Leslie for the birthday wishes, Thanksgiving card in the mail and the Holidays wishes you send to Anthony and I! This means so much to us! Sending customers well wishes is such a beautiful thing to share!"
We responded:
"Thank you so much, Michelle, for leaving us such a thoughtful review! It’s important to us to share heartfelt well wishes with our customers, and we're grateful it means so much to you and Anthony. Wishing you both all the best! - Leslie"
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Summer Mcginnis

December 19, 2025

5  out of  5
rating by Summer Mcginnis
"We are Very glad we found an agent like Leslie Kelly. and her coworker Cody from State Farm Insurance. Although we live in Talladega Alabama i DO NOT mind driving to Phoenix City , Alabama to meet with them. Her office is Differently One of A Kind in Customer Service!!"
We responded:
"Thank you, Summer, for taking the time to share your experience with our office. Providing exceptional customer service is our top priority, and we’re thrilled to hear that you noticed the high-quality care we strive to deliver. We look forward to serving your insurance needs for many years to come! -Leslie"
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Alycen_wonderland

December 15, 2025

5  out of  5
rating by Alycen_wonderland
"Can’t say enough how much respect and appreciation and concern I received from my phone call with Leslie! She’s definitely an amazing agent and I appreciate all the help"
We responded:
"Thank you so much, Allison, for taking the time to leave us a good review! It was my pleasure getting to know you the other day, and I look forward to serving your insurance needs for many years to come! - Leslie"
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Phillip Neal

December 15, 2025

5  out of  5
rating by Phillip Neal
"I previously had insurance through another provider, who required for every individual in the house to be insured, which drove my rates through the roof. Now, through Leslie Kelly and her friendly staff, I've gotten a much better coverage plan, for a price that I could afford. Very nice people with good customer service."
We responded:
"Thank you so much, Phillip, for your kind words and for choosing us for your insurance needs! We're thrilled to hear that our team was able to find a coverage plan that works better for you both in terms of protection and affordability. Providing excellent customer service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need any further assistance! - Leslie"
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Timothy Smitherman

December 10, 2025

5  out of  5
rating by Timothy Smitherman
"She was very friendly and very informative and more than understandable of my lack of tech savvy as a older man who isn't very good with technology of today. She talked me through it."
We responded:
"Thank you so much, Timothy, for taking the time to leave us a review. We understand that tech can be challenging, and we're always here to help make it easier for everyone. If you ever need assistance in the future, please don’t hesitate to reach out! We really appreciate your business! - Leslie"
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David Conditt

December 5, 2025

5  out of  5
rating by David Conditt
"Friendly and very helpful. Will help you with what you need and explain it to you."
We responded:
"Thank you so much, David, for taking the time to leave us a review! We're thrilled to hear you found our team friendly and helpful. providing clear explanations and making sure you feel confident in your coverage is always our goal. We appreciate your business and taking the time to share your experience!- Leslie"
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Nicholas Woodall

December 5, 2025

5  out of  5
rating by Nicholas Woodall
"Great service all the time!! Alway know we will be treated like family!!"
We responded:
"Thank you so much for your kind words, Nick! We're thrilled to hear that you always feel like family when you visit. Providing great service is our top priority, and your feedback means the world to us! We look forward to seeing you again soon."
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Tameka Humphrey

December 4, 2025

5  out of  5
rating by Tameka Humphrey
"They r the most helpful and thoughtful people.. They work with u and the most professional way.. I want to say thank u so much for your service and patience…❤️"
We responded:
"Thank you for your wonderful review, Tameka! We're so glad to hear you found our team helpful, thoughtful, and professional. It means a lot to us that our service and patience made a positive impact. We truly appreciate your kind words and look forward to continuing to assist you! ❤️"
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Earl Wilson

December 4, 2025

5  out of  5
rating by Earl Wilson
"I am very pleased"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!-Leslie"
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Sarah Redmond

November 25, 2025

5  out of  5
rating by Sarah Redmond
"Leslie and her team are wonderful. They are super knowledgeable, friendly and helpful. I would definitely recommend to anyone for their insurance needs!"
We responded:
"Thank you so much, Sarah, for taking the time to leave us a review. It's great to know that the Leslie Kelly State Farm team provided you with knowledgeable, friendly and helpful service. We are so appreciative to have your support and being one of our good neighbors. Your recommendation means a lot to us! We're always here to assist with any of your insurance needs!- Leslie"